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If you have not found your school, contact with us

If you have not found your university, contact with us

Delivery

1. The goods are delivered by AKUKU through authorized representative (courier) throughout Lithuania, Latvia and Estonia. Goods to other countries are sent by registered mail.
2. If the item is in stock, AKUKU will deliver it within 2-4 business days from the date of purchase. If the product needs to be manufactured then it will take two weeks from the beginning of the purchase of the item.

3. The production of exclusive goods and school uniforms can take up to 2 months. In this case, the AKUKU customer will be informed by e-mail about production and delivery terms.

4. The customer undertakes to specify the exact shipping address, contact number and the person who will accept the goods when ordering the goods.

5. The customer undertakes to accept the goods himself. In the case that he/she can not accept the goods himself, and the goods are delivered to the specified address and on the basis of other data provided by the customer, the customer is not entitled to express the claims to AKUKU regarding the delivery of the goods to an unfit entity.

6. The Client must immediately inform the AKUKU by e-mail if the received batch is presented in a damaged, melted or otherwise damaged package; as well as in cases where the item contains not ordered goods or inappropriate quantity of goods, incomplete set of goods, inappropriate size goods.

7. Delivery price in all Lithuania, Latvia and Estonia depends on courier rates. The delivery of goods for more than 100 EUR is free of charge, except for the Curonian Spit.

8. Also, the goods can be withdrawn at the AKUKU studio at Stikliu str. 16, Vilnius, on working days from 9:00 am to 18:00 pm. In all cases, we recommend calling us before arriving by phone: +370 607 48 081, or by email (info@akuku.lt).